/*
 * Support page (support.vibeinpocket.com) styles.
 *
 * Scoped to .support-* class names so this file can be loaded alongside
 * main.css + private-channel.css without colliding with the VIP layout.
 * Reuses the existing tokens (--accent-*, --radius-full, --shadow-glow,
 * etc.) defined at the top of main.css.
 */

/* ============ Layout ============ */

.support-main {
    max-width: 760px;
    margin: 0 auto;
    /* Top padding clears the fixed .navbar (height var(--navbar-height)) so
       the hero text isn't covered, mirroring .main-content elsewhere. */
    padding: calc(var(--navbar-height) + var(--spacing-xl)) var(--spacing-md) var(--spacing-xl);
    position: relative;
    z-index: 1;
}

@media (max-width: 720px) {
    .support-main {
        padding-top: calc(var(--navbar-height) + var(--spacing-md));
    }
}

.support-hero {
    text-align: center;
    margin-bottom: var(--spacing-xl);
}

.support-title {
    font-size: clamp(1.8rem, 4vw, 2.6rem);
    font-weight: 800;
    margin: 0 0 var(--spacing-sm);
    line-height: 1.1;
    display: inline-flex;
    align-items: center;
    gap: var(--spacing-sm);
}

.support-title .title-icon {
    font-size: 1em;
    line-height: 1;
}

.support-subtitle {
    color: var(--text-secondary);
    font-size: 1rem;
    line-height: 1.6;
    max-width: 620px;
    margin: 0 auto;
}

.support-subtitle a {
    color: var(--accent-primary);
    text-decoration: underline;
    text-underline-offset: 2px;
}

.support-subtitle strong {
    color: var(--text-primary);
}

/* ============ Auth notice (logged-out gate) ============ */

.support-auth-notice {
    background: var(--glass-bg);
    border: 1px solid var(--glass-border);
    border-radius: var(--radius-md);
    padding: var(--spacing-lg);
    text-align: center;
    color: var(--text-primary);
}

.support-auth-notice a {
    color: var(--accent-primary);
    text-decoration: underline;
    font-weight: 600;
}

/* ============ Form ============ */

.support-form {
    background: var(--glass-bg);
    border: 1px solid var(--glass-border);
    border-radius: var(--radius-lg);
    padding: var(--spacing-lg);
    backdrop-filter: blur(12px);
    -webkit-backdrop-filter: blur(12px);
    display: flex;
    flex-direction: column;
    gap: var(--spacing-lg);
}

.support-field {
    display: flex;
    flex-direction: column;
    gap: var(--spacing-sm);
}

.support-label {
    font-size: 0.95rem;
    font-weight: 600;
    color: var(--text-primary);
    display: flex;
    align-items: center;
    gap: var(--spacing-xs);
}

.support-required {
    color: var(--accent-danger);
    font-weight: 700;
}

.support-field-hint {
    font-size: 0.8rem;
    color: var(--text-tertiary, var(--text-secondary));
    line-height: 1.4;
}

.support-field-error {
    font-size: 0.8rem;
    color: var(--accent-danger);
    line-height: 1.4;
}

/* ============ Page selector pills ============ */

.support-page-pills {
    display: flex;
    flex-wrap: wrap;
    gap: var(--spacing-sm);
}

.support-page-pill {
    /* Stadium shape per spec: rectangle with circular short edges. */
    border-radius: var(--radius-full);
    padding: 0.5rem 1.1rem;
    font-size: 0.9rem;
    font-weight: 500;
    background: transparent;
    border: 1px solid var(--glass-border);
    color: var(--text-secondary);
    cursor: pointer;
    transition: all 0.15s ease;
    line-height: 1.2;
    white-space: nowrap;
}

.support-page-pill:hover {
    border-color: var(--accent-primary);
    color: var(--text-primary);
}

.support-page-pill.is-selected {
    background: var(--gradient-primary);
    border-color: transparent;
    color: #fff;
    box-shadow: var(--shadow-glow);
}

.support-page-pill:focus-visible {
    outline: 2px solid var(--accent-primary);
    outline-offset: 2px;
}

/* ============ Inputs ============ */

.support-input-wrap {
    position: relative;
}

.support-input,
.support-textarea {
    width: 100%;
    box-sizing: border-box;
    background: var(--bg-secondary, rgba(255, 255, 255, 0.03));
    border: 1px solid var(--glass-border);
    border-radius: var(--radius-md);
    padding: 0.75rem 0.9rem;
    font-family: inherit;
    font-size: 0.95rem;
    color: var(--text-primary);
    transition: border-color 0.15s ease, box-shadow 0.15s ease;
}

.support-textarea {
    /* Leave room for the bottom-right counter so it doesn't overlap text. */
    padding-bottom: 1.7rem;
    resize: vertical;
    min-height: 120px;
    line-height: 1.5;
}

.support-input:focus,
.support-textarea:focus {
    outline: none;
    border-color: var(--accent-primary);
    box-shadow: 0 0 0 3px rgba(139, 92, 246, 0.15);
}

.support-input.is-invalid,
.support-textarea.is-invalid {
    border-color: var(--accent-danger);
}

/* ============ Counters ============ */

/* Title counter: simple "n/50" right-aligned inside the input wrap. */
.support-counter-title {
    position: absolute;
    right: 0.9rem;
    top: 50%;
    transform: translateY(-50%);
    font-size: 0.75rem;
    color: var(--text-tertiary, var(--text-secondary));
    pointer-events: none;
    background: var(--bg-secondary, rgba(255, 255, 255, 0.03));
    padding: 0 0.25rem;
}

/* When user is past 90% of title, give a subtle warning color. */
.support-counter-title.is-warning {
    color: var(--accent-warning);
}

.support-counter-title.is-error {
    color: var(--accent-danger);
}

/*
 * Body counter: signed remainder.
 *   < -10 (more than 10 chars left): hidden via .hidden class
 *   -10..-1 : green (.is-near)
 *      0    : grey (.is-zero)
 *    +1..+N : red (.is-over) — also blocks submit
 */
.support-counter-body {
    position: absolute;
    right: 0.75rem;
    bottom: 0.5rem;
    font-size: 0.8rem;
    font-variant-numeric: tabular-nums;
    font-weight: 600;
    pointer-events: none;
    padding: 0.1rem 0.4rem;
    border-radius: var(--radius-sm);
    background: rgba(0, 0, 0, 0.2);
}

.support-counter-body.is-near {
    color: var(--accent-success);
}

.support-counter-body.is-zero {
    color: var(--text-tertiary, var(--text-secondary));
}

.support-counter-body.is-over {
    color: var(--accent-danger);
}

/* ============ Attachments ============ */

.support-attach-row {
    display: flex;
    align-items: center;
    gap: var(--spacing-md);
    flex-wrap: wrap;
}

.support-attach-btn {
    display: inline-flex;
    align-items: center;
    gap: var(--spacing-xs);
    padding: 0.55rem 1.1rem;
    border-radius: var(--radius-full);
    background: transparent;
    border: 1px dashed var(--glass-border);
    color: var(--text-primary);
    font-size: 0.9rem;
    font-weight: 500;
    cursor: pointer;
    transition: border-color 0.15s ease, background 0.15s ease;
}

.support-attach-btn:hover {
    border-color: var(--accent-primary);
    background: rgba(139, 92, 246, 0.05);
}

.support-attach-btn:disabled {
    opacity: 0.5;
    cursor: not-allowed;
}

.support-attach-hint {
    font-size: 0.8rem;
    color: var(--text-tertiary, var(--text-secondary));
}

.support-previews {
    /* The composer-media.css base rule hides the row when empty via :empty.
       Add a little top spacing when filled. */
    margin-top: var(--spacing-xs);
}

/* ============ Actions ============ */

.support-actions {
    display: flex;
    justify-content: flex-end;
    gap: var(--spacing-sm);
    margin-top: var(--spacing-md);
    flex-wrap: wrap;
}

.support-btn-cancel,
.support-btn-submit {
    min-width: 140px;
    justify-content: center;
}

.support-btn-submit[disabled] {
    opacity: 0.6;
    cursor: not-allowed;
}

.support-submit-spinner {
    display: inline-flex;
    margin-left: var(--spacing-xs);
}

/* ============ Thank-you panel ============ */

.support-thanks {
    text-align: center;
    background: var(--glass-bg);
    border: 1px solid var(--glass-border);
    border-radius: var(--radius-lg);
    padding: var(--spacing-xl) var(--spacing-lg);
    backdrop-filter: blur(12px);
    -webkit-backdrop-filter: blur(12px);
}

.support-thanks-icon {
    font-size: 3rem;
    margin-bottom: var(--spacing-sm);
}

.support-thanks h2 {
    margin: 0 0 var(--spacing-sm);
    color: var(--text-primary);
}

.support-thanks p {
    color: var(--text-secondary);
    line-height: 1.6;
    max-width: 540px;
    margin: 0 auto var(--spacing-md);
}

.support-thanks-meta {
    font-size: 0.85rem;
    color: var(--text-tertiary, var(--text-secondary));
}

.support-thanks-meta code {
    background: rgba(0, 0, 0, 0.25);
    padding: 0.15rem 0.4rem;
    border-radius: var(--radius-sm);
    font-family: 'JetBrains Mono', monospace;
    font-size: 0.85em;
}

.support-thanks-actions {
    display: flex;
    justify-content: center;
    gap: var(--spacing-sm);
    margin-top: var(--spacing-md);
    flex-wrap: wrap;
}

/* ============ Utility ============ */

.support-form .hidden,
.support-thanks.hidden,
.support-auth-notice.hidden,
.support-counter-body.hidden,
.support-submit-spinner.hidden,
.support-field-error.hidden {
    display: none !important;
}

/* ============ Responsive ============ */

@media (max-width: 600px) {
    .support-main {
        padding: var(--spacing-lg) var(--spacing-sm);
    }

    .support-form {
        padding: var(--spacing-md);
    }

    .support-actions {
        flex-direction: column-reverse;
    }

    .support-actions .vip-btn-primary,
    .support-actions .vip-btn-ghost {
        width: 100%;
    }
}

/* ============ Admin viewer ============ */

.support-admin-shell {
    max-width: 1280px;
    margin: 0 auto;
    /* Top padding clears the fixed .navbar so the heading isn't covered. */
    padding: calc(var(--navbar-height) + var(--spacing-lg)) var(--spacing-md) var(--spacing-lg);
    position: relative;
    z-index: 1;
}

@media (max-width: 720px) {
    .support-admin-shell {
        padding-top: calc(var(--navbar-height) + var(--spacing-md));
    }
}

.support-admin-head {
    display: flex;
    align-items: center;
    justify-content: space-between;
    margin-bottom: var(--spacing-md);
    gap: var(--spacing-md);
    flex-wrap: wrap;
}

.support-admin-head h1 {
    margin: 0;
    font-size: 1.4rem;
    color: var(--text-primary);
}

.support-admin-filters {
    display: flex;
    gap: var(--spacing-xs);
    align-items: center;
    flex-wrap: wrap;
}

.support-admin-filter {
    border-radius: var(--radius-full);
    padding: 0.4rem 0.95rem;
    font-size: 0.85rem;
    background: transparent;
    border: 1px solid var(--glass-border);
    color: var(--text-secondary);
    cursor: pointer;
    transition: all 0.15s ease;
}

.support-admin-filter:hover { color: var(--text-primary); }

.support-admin-filter.is-active {
    background: var(--gradient-primary);
    border-color: transparent;
    color: #fff;
}

.support-admin-search {
    flex: 1 1 200px;
    min-width: 180px;
    max-width: 320px;
    background: var(--bg-secondary, rgba(255,255,255,0.03));
    border: 1px solid var(--glass-border);
    border-radius: var(--radius-full);
    padding: 0.45rem 0.9rem;
    color: var(--text-primary);
    font-size: 0.9rem;
}

.support-admin-grid {
    display: grid;
    grid-template-columns: minmax(280px, 380px) 1fr;
    gap: var(--spacing-md);
    align-items: start;
}

.support-admin-list {
    background: var(--glass-bg);
    border: 1px solid var(--glass-border);
    border-radius: var(--radius-lg);
    overflow: hidden;
    max-height: calc(100vh - 200px);
    overflow-y: auto;
}

.support-admin-list-empty {
    padding: var(--spacing-lg);
    text-align: center;
    color: var(--text-tertiary, var(--text-secondary));
}

.support-admin-card {
    border-bottom: 1px solid var(--glass-border);
    padding: var(--spacing-md);
    cursor: pointer;
    transition: background 0.15s ease;
    display: flex;
    flex-direction: column;
    gap: 0.25rem;
}

.support-admin-card:hover { background: rgba(139, 92, 246, 0.05); }
.support-admin-card.is-selected { background: rgba(139, 92, 246, 0.15); }

.support-admin-card-row {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: var(--spacing-xs);
}

.support-admin-card-title {
    font-weight: 600;
    color: var(--text-primary);
    font-size: 0.95rem;
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
    max-width: 230px;
}

.support-admin-card-meta {
    font-size: 0.75rem;
    color: var(--text-tertiary, var(--text-secondary));
    display: flex;
    gap: var(--spacing-xs);
    align-items: center;
    flex-wrap: wrap;
}

.support-admin-status {
    display: inline-block;
    padding: 0.1rem 0.55rem;
    border-radius: var(--radius-full);
    font-size: 0.7rem;
    font-weight: 600;
    text-transform: uppercase;
    letter-spacing: 0.04em;
}

.support-admin-status.status-open       { background: rgba(245, 158, 11, 0.15); color: var(--accent-warning); }
.support-admin-status.status-in_progress{ background: rgba(6, 182, 212, 0.15); color: var(--accent-secondary); }
.support-admin-status.status-resolved   { background: rgba(16, 185, 129, 0.15); color: var(--accent-success); }
.support-admin-status.status-closed     { background: rgba(255, 255, 255, 0.08); color: var(--text-tertiary, var(--text-secondary)); }

.support-admin-detail {
    background: var(--glass-bg);
    border: 1px solid var(--glass-border);
    border-radius: var(--radius-lg);
    padding: var(--spacing-lg);
    min-height: 300px;
}

.support-admin-detail-empty {
    color: var(--text-tertiary, var(--text-secondary));
    text-align: center;
    padding: var(--spacing-xl);
}

.support-admin-detail h2 {
    margin: 0 0 var(--spacing-xs);
    font-size: 1.2rem;
    color: var(--text-primary);
    word-break: break-word;
}

.support-admin-detail-row {
    display: flex;
    align-items: flex-start;
    justify-content: space-between;
    gap: var(--spacing-sm);
    margin-bottom: var(--spacing-md);
    flex-wrap: wrap;
}

.support-admin-detail-row h2 {
    margin: 0;
    flex: 1 1 auto;
    min-width: 0;
}

.support-admin-detail-meta {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(180px, 1fr));
    gap: var(--spacing-sm);
    margin-bottom: var(--spacing-md);
    color: var(--text-secondary);
    font-size: 0.85rem;
}

.support-admin-detail-meta dt {
    font-size: 0.7rem;
    text-transform: uppercase;
    letter-spacing: 0.04em;
    color: var(--text-tertiary, var(--text-secondary));
}

.support-admin-detail-meta dd {
    margin: 0;
    color: var(--text-primary);
    word-break: break-word;
}

.support-admin-detail-body {
    background: rgba(0, 0, 0, 0.15);
    border-radius: var(--radius-md);
    padding: var(--spacing-md);
    color: var(--text-primary);
    white-space: pre-wrap;
    line-height: 1.5;
    margin-bottom: var(--spacing-md);
}

.support-admin-attachments {
    display: grid;
    grid-template-columns: repeat(auto-fill, minmax(140px, 1fr));
    gap: var(--spacing-sm);
    margin-bottom: var(--spacing-md);
}

.support-admin-attach {
    border-radius: var(--radius-md);
    overflow: hidden;
    border: 1px solid var(--glass-border);
    background: rgba(0, 0, 0, 0.25);
    aspect-ratio: 1 / 1;
    position: relative;
    display: flex;
    align-items: center;
    justify-content: center;
}

.support-admin-attach img,
.support-admin-attach video {
    width: 100%;
    height: 100%;
    object-fit: cover;
    cursor: pointer;
    background: #000;
}

.support-admin-controls {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(220px, 1fr));
    gap: var(--spacing-md);
    margin-top: var(--spacing-md);
}

.support-admin-controls label {
    display: flex;
    flex-direction: column;
    gap: 0.25rem;
    font-size: 0.75rem;
    text-transform: uppercase;
    letter-spacing: 0.04em;
    color: var(--text-tertiary, var(--text-secondary));
}

.support-admin-controls input,
.support-admin-controls select,
.support-admin-controls textarea {
    background: var(--bg-secondary, rgba(255, 255, 255, 0.03));
    border: 1px solid var(--glass-border);
    border-radius: var(--radius-md);
    padding: 0.55rem 0.8rem;
    color: var(--text-primary);
    font-size: 0.9rem;
    font-family: inherit;
    text-transform: none;
    letter-spacing: normal;
}

.support-admin-controls textarea { resize: vertical; min-height: 80px; }

.support-admin-save-row {
    display: flex;
    justify-content: flex-end;
    gap: var(--spacing-sm);
    margin-top: var(--spacing-md);
}

.support-admin-saved-tag {
    color: var(--accent-success);
    font-size: 0.8rem;
    align-self: center;
}

.support-admin-deny {
    text-align: center;
    padding: var(--spacing-xl);
    color: var(--text-secondary);
}

@media (max-width: 800px) {
    .support-admin-grid {
        grid-template-columns: 1fr;
    }
    .support-admin-list { max-height: none; }
}